Lift nets and a wooden boat in the Mekong Delta at golden hour, clay model
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About VietSIM

Who runs vietsim.com, what the site sells, how it earns money and why it belongs to no carrier. Operated by Roamworks Limited, Hong Kong.

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VietSIM is an independent website about mobile connectivity in Vietnam. It has two parts:

  • An eSIM store for visitors. Prepaid data plans on Viettel, VinaPhone and MobiFone, sold with the QR code shown on screen right after payment and a full refund if the eSIM does not work in Vietnam.
  • A plan catalogue for people who live in Vietnam (in preparation). Every 4G, 5G and eSIM plan from the Vietnamese carriers with its price, data, validity and the exact SMS syntax to register, check and cancel.

The site is published in 19 languages.

Who runs it

VietSIM is operated by Roamworks Limited 漫行有限公司, Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen’s Road Central, Sheung Wan, Hong Kong. The company is the seller of record for every eSIM sold here and the publisher of every page.

You can reach us at contact@vietsim.com. Complaints are answered within 14 days. The full contact details are on the contact page.

How VietSIM earns money

  • eSIM sales. We sell prepaid eSIM plans at the price shown on the plan. The total, including any tax, is shown before you pay.
  • Partner links and codes. When the catalogue launches, some plans will carry a partner code or link. If you register through one, the carrier or seller pays VietSIM a commission. Your price does not change.

VietSIM belongs to no carrier and takes no payment for placing a plan higher or describing it more kindly. How we decide what to publish is set out in the editorial policy, and how prices and facts are checked in how we check.

What we do not do

  • We do not run your line. Your plan runs on the carrier’s network under the carrier’s rules; we help you install it and get you a refund when it cannot be made to work.
  • We do not sell your data. What we collect and why is in the privacy policy.
  • We do not publish reviews we have not received. When customer reviews appear on this site, they will be real ones, collected after purchase.