Son river at Phong Nha between jungle karst cliffs, clay model

Using two SIMs in Vietnam: keep your number, buy local data

Short answer

A modern phone runs 2 lines at once: your home SIM for calls and SMS, and a travel eSIM for data. Apple notes an iPhone uses one cellular data network at a time, so set the eSIM as the data line and turn data roaming off on the home line. iPhone 13 and later hold two eSIMs.

Last checked:

VietSIM sells prepaid Vietnam eSIMs. This guide mentions our store where it is relevant; the facts come from the sources listed at the end.

Quick facts

Home SIM Travel eSIM
Carries mobile data No, roaming off Yes
Receives your bank’s SMS Yes No
Calls out by default Usually yes Not needed
Costs you while abroad Nothing, if roaming is off The price you paid
Shares the hotspot No Yes

Disclosure: VietSIM sells prepaid eSIMs for Vietnam. This page is the setup, not the sales pitch.

Why both, rather than one

Your home number is worth keeping active for one reason: the SMS code. Banks, airlines and a dozen accounts send them to the number you registered years ago, and no local plan can receive them for you.

Vietnamese data is worth buying for the opposite reason: it is the thing you will use all day, and paying home rates for it is the expensive way round.

Running both puts each half on the side where it costs less. Apple describes exactly this as one of the ordinary uses of Dual SIM: add a local data plan when you travel outside your country.

The three settings that matter

1. Set the eSIM as the data line. On iPhone: Settings, then Cellular or Mobile Data, then Cellular Data, then pick the travel line. Apple is clear that only one line carries data at a time, so this choice is what decides where your money goes.

2. Turn data roaming off on the home line. This is the one that prevents the bill people come home to. With it off, the home line still receives calls and SMS and cannot spend anything on data.

3. Label the lines. Call one “Home” and the other “Vietnam” when the phone asks. Every later menu refers to them by those names, and a mislabelled line is how people end up sending data through the wrong one.

Apple also warns of a side effect worth knowing: if data roaming is on for the line carrying data, the voice-only number can lose Visual Voicemail and MMS.

Android

The names differ by manufacturer, but the settings are the same three: a SIM manager or Dual SIM screen where each line can be named, a “mobile data” preference that picks the data line, and a roaming switch per line. Find them before you fly rather than in an airport, because the wording is never quite what you expect.

Two eSIMs, no card

Apple notes that iPhone 13 models and later support Dual SIM with two eSIMs, not only a physical SIM plus an eSIM. If your home operator can convert your existing number to an eSIM, you can travel with no card in the phone at all, which removes the classic holiday mistake of losing the tiny tray.

Which phones take an eSIM at all is listed in does a Vietnam eSIM come with a phone number, and the case for local data over roaming is made in roaming or a local eSIM. What to buy once the setup is clear is in the Vietnam eSIM store.

Before you fly

  • Install the eSIM profile on Wi-Fi at home, then leave it switched off.
  • Label both lines.
  • Turn data roaming off on the home line.
  • Land, switch the eSIM on, and set it as the data line.

Questions

Can both lines use data at the same time?

No. Apple states that an iPhone uses one cellular data network at a time. Both lines stay active for calls and messages, but only the one you nominate carries mobile data. That is why the travel eSIM is set as the data line and the home line is left alone.

Which line do my calls go out on?

Whichever you set as the default voice line, and you can override it per contact or per call. Most travellers leave the home number as default so returned calls look familiar, and use apps for everything else because app calls run on data.

Does my hotspot use the eSIM?

Yes. Personal Hotspot shares whichever line is carrying mobile data, so with the eSIM set as the data line, everyone who joins is spending the travel plan. Apple notes that hotspot support and the number of devices depend on the carrier and the model.

Do I need an unlocked phone?

To use two different carriers, yes. Apple's guidance is explicit: your iPhone must be unlocked to use Dual SIM with two carriers. A phone still locked to your home operator can install the eSIM profile but will not connect to a Vietnamese network.

What if my phone takes only one SIM?

Then it is one or the other. Either keep your home SIM and pay roaming, or swap in a Vietnamese physical SIM and lose incoming SMS on your home number for the trip. Keep the home SIM somewhere safe: it is the small card people lose on holiday.

Sources

  1. Apple Support: Using Dual SIM with an eSIM
  2. Apple Support: Use Dual SIM on iPhone
  3. Apple Support: About eSIM on iPhone
  4. Apple Support: How to set up a Personal Hotspot on your iPhone or iPad