Shoes lined up on the step inside a Vietnamese doorway, clay model

Etiquette in Vietnam: what changes how people respond to you

Short answer

Vietnamese has no neutral word for you. Speakers use kinship terms instead, and 3 cover most situations: anh for a slightly older man, chi for a slightly older woman, em for someone younger, with toi as the polite I. Getting the term roughly right outweighs every other piece of etiquette.

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The etiquette is in the grammar

Term
Slightly older man Anh
Slightly older woman Chi
Someone younger Em
Elderly man, elderly woman Ong, ba
A little younger than your parents Co for a woman, chu for a man
Older siblings of your parents’ generation Bac
Polite I Toi
Neutral word for you There isn’t one

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Start with the pronouns, not the gestures

Most etiquette guides open with shoes and chopsticks. Those matter, but they are surface. The real system is that Vietnamese has no neutral second person pronoun, so kinship terms do the work, and anyone can be addressed with them rather than just relatives.

That means you cannot speak a polite sentence without deciding where the other person sits relative to you. Anh is a non-elderly man slightly older than you, chi is the equivalent for a woman, em is someone younger. Ong and ba are for elderly men and women. Co and chu are for people a little younger than your parents’ generation, and bac for the older siblings of that generation.

For yourself, use toi. It originally meant servant, is used formally, and carries a connotation of equal status regardless of age, which is exactly what a visitor wants.

You will get these wrong, and that is fine. Trying is the signal. The phrases that go with them are in Vietnamese phrases.

The physical rules worth knowing

  • Shoes off in a home. The shoes by the door are the instruction.
  • Two hands for passing and receiving, especially with anyone older. A right hand supported at the elbow by the left is the same gesture.
  • Cover shoulders and knees at temples and pagodas. A scarf in a bag solves it.
  • Chopsticks flat, never upright in rice. Upright chopsticks resemble incense for the dead.
  • Dạ softens anything. It is a polite yes and it is used far more freely than an English speaker expects.
A small parcel passed across a counter, both people using both hands
Two hands, giving and receiving. It costs nothing and is always read.

At Tet

During the lunar new year, do not sweep or take out the rubbish. Sweeping during Tet is understood as sweeping good fortune out of the house, and cleaning is done in the weeks beforehand instead.

You are also likely to be invited into someone’s home during the holiday, and accepting is the correct answer. What the holiday does to the country is in Tet.

Where it shows up

Markets, where the difference between a negotiation and a fixed price is social as well as commercial, in shopping in Vietnam. Meals, where the plate of herbs and the order of things has its own logic, in Vietnamese street food and pho. And tipping, which is not the obligation visitors assume, in tipping in Vietnam.

For a translation app that works mid-conversation, sizing is in how much mobile data for Vietnam with the plans in the Vietnam eSIM store.

Questions

Why is there no word for you?

Because kinship terms do that job. Anyone can be addressed with them, not just relatives, so the language asks you to place the other person relative to yourself before you can finish the sentence. That placement is the etiquette, and it is unavoidable.

Which terms do I need?

Anh for a non-elderly man slightly older than you, chi for a woman in the same position, em for someone younger, ong and ba for elderly men and women, and co and chu for people a little younger than your parents' generation. Bac is for the older siblings of your parents' generation.

What do I call myself?

Toi. It originally meant servant, is used formally, and carries a connotation of equal status regardless of age, which makes it the safe first person for a visitor. In a formal exchange it pairs with anh, chi or ong for the other person.

What are the physical rules?

Take your shoes off entering a home, pass and receive things with two hands or with the right hand supported at the elbow, dress to cover shoulders and knees at temples and pagodas, and do not stand chopsticks upright in a bowl of rice. None of these are obscure and all are noticed.

Is there anything specific to Tet?

Yes. Do not sweep or take out rubbish during the holiday, because sweeping during Tet is understood as sweeping out good fortune. Cleaning is done beforehand. If you are invited into a home during the holiday, accepting is the right answer.

Sources

  1. Wikipedia: Vietnamese pronouns
  2. Wikipedia: Tết
  3. Wikipedia: Culture of Vietnam
  4. Wikipedia: Vietnamese language